Assessments, Diagnostics and Measurements
  • Assessment
  • Diagnostics
  • Innovator System
  • Measurement
  • Surveys
Bottom and Top-Line Management
  • ROI
  • Impact Analysis
  • Productivity
  • Performance
Culture Transformation and Sustainment
  • Operational Alignment
  • Mission, Vision, Values
  • Strategic Planning
  • Process Improvement
  • Efficiency
  • Diversity and Inclusion
  • Employee Engagement
  • Mentoring Programs
  • Job Structure
Services
  • Consulting
  • Coaching
  • Curriculum Design
  • Facilitation
  • Leader Training
  • Training
 
Talent Management / Productivity
  • Job Rotation
  • Performance Appraisal Systems
  • Rewards and Recognition Programs
  • Succession Planning
  • Talent Calibration
Training and Development
  • Communication
  • Social Styles
  • Emotional Intelligence
  • Leadership and Management
  • Customer Service
  • Time Management
  • Sales
  • Presentation Skills
  • Conflict Management and Resolution
  • Delegation Innovation
  • Giving and Receiving Feedback 
Value Based Ethics

Model Christian Ethics

  • Love others
  • Forgive
  • Humble yourself
  • Be thankful in everything
  • Be merciful

Resolve Problems

  • Clarify problems
  • Be easy on the people
  • Be hard on the problem
  • Nip it in the bud
  • Avoid being a nit picker

 

Balance Personal Priorities

  • Work hard, play hard
  • Protect your health
  • Protect your spiritual well-being
  • Protect your family relationships
  • Grow your mental capacities

Leverage Individual Talents

  • Know and appreciate others' gifts and shortcomings
  • Engage right person, gifts, interests, tasks
  • Collaborate to create synergistic results (1+1=3)
  • Be respectful of others' availability

Exceed Customer Expectations

  • Give more than you receive
  • Deliver on the contract
  • Service internal and external customers
  • Always leave a gift
  • Help them grow

Err on the Side of Action

  • Act within our Vision, Mission, Values
  • Over-communicate
  • Make decisions for greater good
  • Always play win/win/win
  • Keep your promises

High Performance is the Only Option

  • Meet your commitments
  • Contribute to our sales effort
  • Secure our customers through delivery
  • Be the bestin your role
  • Be a high-activity self-starter

Do the Right Thing

  • Treat the business as your own
  • Value all people
  • Work within our Vision, Mission, Values
  • Be 100% aligned with DLPA
  • Be willing to challenge the status quo

Encourage Teammates Daily

  • Be a team player
  • Deliver two positives for every negative
  • Be each other's advocates
  • Be positive with mental resolve
  • Be sincere

Create the Future

  • Reputation counts long-term
  • Be willing to stretch
  • Demonstrate a learning attitude
  • Apply and grow your skills
  • Challenge our system respectfully